← Kenya home Open questionnaire ONE SAFARI · FORMAL TRAVEL ARRANGEMENTS
Arrive prepared. Travel with dignity. Entry documents, airport reception, accessible transport, medical coordination and individual support belong inside the journey plan from the first day.
We do not assume. We ask, measure, confirm and document. 01 Entry authorisation and documents Use only Kenya’s official eTA website or official application. Check nationality-specific eligibility and exemptions before paying. Prepare a passport valid for at least six months with a blank page. Prepare a photograph, contact details, itinerary, accommodation confirmation and payment method. Every traveller, including children and infants where required, needs the correct individual approval. Do not travel until approval has been issued; processing can take longer than the usual published period. Official Kenya eTA ↗ 02 Health documents and vaccinations Check Kenya Ministry of Health guidance and the requirements of every transit country. A yellow-fever certificate may be required when arriving from an endemic country. Carry prescriptions, medicine names and a concise medical summary. Keep essential medicine in hand luggage and confirm airline rules for liquids, syringes and batteries. Kenya Ministry of Health ↗ 03 Airport reception Meet-and-greet with the traveller’s name and confirmed contact channel. Flight monitoring and a clear meeting point. Wheelchair service ordered through the airline in advance. Assistance through immigration, baggage collection and customs where permitted. Backup contact if the flight, terminal or baggage delivery changes. 04 Airport and intercity transfers Vehicle selected according to passenger count, luggage and mobility equipment. Step height, door width and boot dimensions checked before confirmation. Accessible vehicle, portable ramp or lift requested where required. Child seats, booster seats and additional luggage vehicle arranged in advance. Rest stops and accessible toilets planned on long road transfers. 05 Wheelchairs and mobility equipment Manual or powered wheelchair dimensions and total weight recorded. Battery type and airline approval checked for powered equipment. Walking frame, crutches, transfer board, hoist, scooter or portable ramp coordinated. Repair contacts and basic spare parts considered for longer journeys. The equipment is never assumed to fit a vehicle, aircraft or room without measurement. 06 Accessible hotel room Step-free route from arrival point to room confirmed. Door width, turning space and bed height measured when critical. Ground-floor or lift-access room chosen according to the traveller’s needs. Connecting room or nearby room reserved for a carer or family. Emergency procedure and power continuity discussed when equipment depends on electricity. 07 Shower and toilet Roll-in or genuinely step-free shower verified with photographs or measurements. Shower chair, handheld shower and grab rails requested explicitly. Toilet height, side-transfer space and grab-rail position checked. Commode chair or raised toilet seat arranged when required. Wet-room floor grip and drainage reviewed to reduce fall risk. 08 Medical conditions and medication Only the minimum information needed for safe planning is requested. Medication refrigeration, oxygen, CPAP power or sterile storage is confirmed in writing. Doctor, clinic or hospital proximity is considered in route design. Dialysis or planned treatment requires direct confirmation with the medical provider before travel. Travel insurance must reflect known conditions and the planned activities. 09 Food, allergies and religious needs Allergies separated from preferences and communicated clearly. Vegetarian, vegan, halal, kosher-style, gluten-free and medical diets planned separately. Cross-contamination risk discussed directly with each kitchen when medically important. Suitable food and drinking water planned for long drives and remote areas. 10 Accessible safari and activities Vehicle entry, seat transfer and wheelchair storage checked. Game-drive duration, pressure relief and toilet stops planned. Paths, boats, aircraft steps and viewing platforms verified for the individual traveller. An activity is never described as accessible merely because the property uses that word. Alternative experience prepared when terrain, weather or equipment creates an unsafe barrier. 11 Personal assistance and carers Clarify whether assistance is occasional, daily or continuous. Define lifting, bathing, dressing, medication and night-support needs separately. Confirm the carer’s room, meals, transport seat and activity access. Professional nursing or personal care is not substituted by a driver or guide. 12 Emergency and continuity plan Emergency contacts saved on every traveller’s phone and in printed form. Nearest appropriate medical facility identified for remote itinerary days. Evacuation, cancellation and medical-repatriation cover checked. Backup power, spare medication and an additional travel day considered when medically necessary. ONE SAFARI receives only information the traveller authorises for coordination.